Dealer ended up replacing the whole unit under warrantee problem has NOT recurred since." "Began happening after about 4 months: Radio, in fact whole sound system (including satellite and iphone connection) would go silent, then return spontaneously after a few minutes to a half hour). Problem occurred again after about 3 weeks. Took it back to dealer and they fixed with reboot. "Screen would freeze and not allow any input. "Vehicle icon does not stay on track often causing misinformation on upcoming turns or moves." "The screen did not display accurate locations and started spinning, dealer repaired" "new computer chip was needed to fix the problem" Ford replaced the main control unit for USB but that in turn caused the whole head unit to fail and need replacement. "USB connected devices would randomly disconnect. I'm not planning at this time, to buy/lease another Ford because of this malfunction." Vehicle was at a Ford dealer, I was told it was a known problem and the mechanic could fix it.
#2018 FORD ESCAPE SEL 4WD DRIVER#
The display returns a short time after it goes dark seemingly on it's own not because the driver did something. No display means no GPS, no back-up camera, no radio-SiriusXM. "This is a random problem that has occurred 4 times. (2018 Ford Escape Titanium 2.0-L 4 Cyl turbo) Dealer can't find the problem because it doesn't happen for them."
Therefore, Nav, Bluetooth, radio, back-up none works. It is intermittent, happens frequently when the car is started, and continues until the car is turned off. An X indicates that the vehicle was not manufactured for a specific year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Based on this data and further analysis, we predict reliability for the latest year.
Extra weight is given to the more serious areas such as major engine or transmission problems.
The results are presented relative to the average model that year. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey.
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